— Frequently Asked
Everything you need to know.
How much is shipping?
Shipping is a flat $6.99 on all orders, with tracked delivery and full insurance included as standard.
Where do you ship to?
We currently ship across the United States. International shipping will follow shortly — sign up to our list to be the first to know when it arrives.
How long will my order take?
Most orders arrive within 6 to 10 business days from the moment they are dispatched. Each piece is checked by hand before it leaves us, so a little patience is part of the process.
How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking link. You can also check the status of your delivery at any time through our Track Your Order page.
How do I get in touch?
Our team is available by email at support@tompeerce.com. We respond to every message personally, usually within a single working day.
Still have a question? Write to us.