— Frequently Asked

Everything you need to know.

How much is shipping?

Shipping is a flat $6.99 on all orders, with tracked delivery and full insurance included as standard.

Where do you ship to?

We currently ship across the United States. International shipping will follow shortly — sign up to our list to be the first to know when it arrives.

How long will my order take?

Most orders arrive within 6 to 10 business days from the moment they are dispatched. Each piece is checked by hand before it leaves us, so a little patience is part of the process.

How do I track my order?

Once your order has been dispatched, you will receive an email with a tracking link. You can also check the status of your delivery at any time through our Track Your Order page.

How do I get in touch?

Our team is available by email at support@tompeerce.com. We respond to every message personally, usually within a single working day.

Still have a question? Write to us.